AERospace – safran aircraft engines
Safran Aircraft Engines
- Sector — AEROSPACE
- Safran Group, world leader in aerospace, over 100,000 employees in 27 countries
- Saint-Quentin-en-Yvelines site: multi-engine maintenance center
- Highly regulated environment
Context and Objectives
- Retirement of a key expert: critical know-how at risk of disappearing
- One-month intervention deadline before departure to capitalize all skills
Clients Results
- 10 years of know-how capitalized in 1 week
- 20 modules captured in 1 week
- Modules available to refresh the skills of current employees and make future newcomers autonomous
Solutions implemented by Hapster
hapster
Support the expert in identifying, breaking down,
and formalizing high-level tacit know-how.
Capture know-how intensively
through immersion on the workstation.
Transfer mastery of the Hapster tool
to 2 champions and 2 tutors
What our clients say:
Hapster helped us avoid a situation that would have impacted our performance. By adapting to our time constraint, they secured know-how built over a decade.“
Quentin, Production Line Supervisor
Sequencing is a real asset for making the implicit explicit. I would have loved to have access to Hapster much earlier in my career. I could never have formalized all this knowledge to pass on using traditional methods.”
Sylvain, Expert Approaching Retirement
Driven by the curiosity the tool sparked, the entire team was involved from the start: learners, sponsors, expert. Working together, with Hapster’s support, allowed us to extract our best practices.“
Claire, Project Lead
Does this use case resonate with you?
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