Hapster at WNE: accelerating know-how transfer to strengthen industrial capacity

Paris, November 3, 2025

As industries face growing pressure on skills, Hapster is emerging as a key player in strengthening production capacity. Its hybrid method, combining human support with digital solutions, enables companies to efficiently capture and transmit key know-how, ensuring safety, quality and performance.

Skills under pressure

The nuclear sector perfectly illustrates the challenges facing industry: nearly 100,000 recruitments will be needed over the next ten years, combined with a wave of retirements and growing tension around critical trades such as welding and piping.

Securing, maintaining and increasing production capacity has become a major strategic priority.

Hapster: a proven, field-driven solution

Born from a Safran intrapreneurship program and now fully independent, Hapster has developed a unique method for know-how transfer, for which a patent has been filed.

Winner of the WNE Innovation Challenge – Skills & Knowledge Management in 2023, Hapster returns two years later with confirmed momentum: it now supports Orano, Vinci Energies, Ceva, Safran, Orange, Ferring Pharmaceuticals and other clients.

“In two years, Hapster has evolved from an award-winning concept to a deployed solution. We’ve proven that our method enables clients to achieve ROI in less than six months.” explains Franck Vermet, CEO of Hapster.

The results speak for themselves: autonomy achieved twice as fast, a 25% increase in safety, quality and productivity performance, turnover cut in half and content creation ten times faster.

“This approach puts both the learner and the expert back at the center of the process and guides them in the transmission of knowledge. The precise use of new technologies amplifies the power of the original method, Training Within Industry, and allows the team to considerably reduce training time while ensuring first-time-right performance.” says Marc Melo Oliver, Lead Operational Excellence, Orano Cherbourg.

Designed for industrial environments that were less complex, TWI is no longer fully adapted to today’s trades. Hapster preserves its core principles and makes them operational for the era of critical skills and digital execution.

Meet us at WNE

Hapster invites you to meet the team in the Start-up area (B005 B) of the WNE exhibition to discover the solution and attend live demonstrations.